Archive for the 'Customer Service' Category

Are You in a Hurry?

Saturday, November 22nd, 2008

One day, I had a lot of chores to do. As I went from one place to another to accomplish what I set out to do, I heard a common question from the people who were providing me with service that I needed: “Nagmamadali ba kayo?” Or in English — “Are you in a hurry?”

Fax Parcel N’ Print at SM Megamall

Thursday, March 20th, 2008

Recently, we have been making use of the services of Fax Parcel N’ Print at SM Megamall quite often. They offer a whole range of services — from printing calling cards to photocopying to binding.

Customer Service: Powerbooks Versus Best Sellers

Tuesday, August 21st, 2007

I like going to bookstores. The only things that keep me from buying more books than I already have would be: my budget; the amount of space I have in which to store my books; and the fact that a day only has 24 hours. Telling me that I will be visiting a bookstore or [...]

Kitaro Delivery

Monday, March 5th, 2007

Last February 18, I ordered some sushi party trays from the Kitaro White Plains Katipunan branch. Their phone number is 912-6626. I called them at 10:40 am and tried to place my order. The staff on the other end of the line said that preparation and delivery take about one hour but other people had [...]

Customer Service at a Bazaar

Tuesday, December 5th, 2006

I was at a bazaar quite recently and was interested in some clothes for kids. I chanced upon this stall where the items where wrapped individually in plastic. The clothes were cute and I had a long list of godchildren to buy clothes for. During the first few minutes I was at the stall though, [...]

Tips for Food Suppliers

Friday, October 20th, 2006

I don’t cook. I do know how to call people up and find out about individuals who may be able to provide me with yummy food. In the years that I have been ordering food from different people, there are a few things that suppliers may want to keep in mind to ensure that customers [...]

Good Service at Jollibee Greenbelt

Monday, October 2nd, 2006

We watched Repertory Philippines’ Aladdin Jr. at Onstage in Greenbelt and after the show, my daughter felt hungry. We went to the ground floor and looked around for a place to eat.

Tips for Telemarketers

Friday, September 15th, 2006

Have you ever received a call from a telemarketer? I’m sure all of us have. I don’t know about you but I almost always get irritated. First of all, some of them prove to be really pesky, even after you have told them to put you on their “do not call list.”

Customer Service at a Book Store

Sunday, August 27th, 2006

I was at a National Book Store branch yesterday looking for a copy of Rainier Maria Rilke’s Letters to a Young Poet. I could not find the shelf with the book so my husband suggested that I go to the Customer Service counter.

Security Guards Must Learn to Look

Tuesday, August 1st, 2006

Most of the time, when you enter a carpark building, parking area, or even a subdivision, chances are you will have to stop for inspection or surrender an ID to the security guard on duty. It has happened to me several times that the guards want to talk to me but instead of going to [...]